Why was my subscription payment declined?

If you've attempted to purchase a Premium subscription for JustTheRecipe, but your payment was declined, there could be a few reasons why this happened. Here are some common explanations and solutions:

Incorrect payment information

Make sure that the credit or debit card information you entered is correct, including the card number, expiration date, and security code. It's also essential to ensure that the billing address matches the address associated with the card.

Insufficient funds

Double-check that you have enough funds available in your account to cover the subscription cost. You may need to contact your bank or card provider for more information.

Payment processor error

Occasionally, there may be an error on the payment processor's end that prevents the transaction from going through. Try again later or contact JustTheRecipe support if the issue persists.

Security concerns

In some cases, your payment may be declined due to security concerns. This could be caused by suspicious activity on your account or perceived risk associated with the transaction. Please contact your bank or credit card provider to resolve any security concerns.

If you're still having trouble making a payment after checking the above items, please contact our customer support for further assistance. We'll do our best to help you resolve any issues and set you up with Premium so you can enjoy all the benefits of our app.

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